Terms and Conditions - Patio Cleaning
Welcome to our Patio Cleaning Services. By accessing or using our services, you agree to be bound by the following Terms and Conditions. Please read them carefully before engaging our services.
1. Service Agreement
Our patio cleaning services are provided under these terms and conditions. By scheduling a service, you acknowledge and accept these terms.
1.1 Scope of Services
We offer comprehensive patio cleaning, including debris removal, pressure washing, and surface treatments. Additional services may be provided upon request and subject to availability.
1.2 Service Area
Our services are available within the specified regions. Service availability outside these areas may incur additional charges.
2. Payment Terms
Payment must be made in full upon completion of the service unless otherwise agreed upon in writing. We accept various payment methods for your convenience.
- Credit/Debit Cards
- Bank Transfers
- Cash Payments
3. Scheduling and Cancellations
Appointments can be scheduled through our online platform or by contacting our service team. We require at least 24 hours notice for any cancellations or rescheduling requests.
3.1 Rescheduling Policies
Clients may reschedule without penalty provided they give the required notice. Failure to do so may result in a cancellation fee.
3.2 Late Arrivals
If you are late for your appointment, our team will make reasonable efforts to accommodate, but additional charges may apply for significantly delayed arrivals.
4. Client Responsibilities
Clients are responsible for preparing the patio area prior to service. This includes removing fragile items and ensuring access to the cleaning area.
4.1 Property Access
Ensure that our team has unobstructed access to the property during the scheduled service time.
4.2 Safety Measures
Clients must inform our team of any potential hazards or special instructions to ensure safety during the cleaning process.
5. Liability and Insurance
We are fully insured to cover any accidental damages that may occur during the provision of our services. However, we are not liable for pre-existing damages or issues unrelated to our work.
5.1 Damage Policy
In the unlikely event of damage, clients must report it within 24 hours. We will assess and address the issue promptly and fairly.
5.2 Limitations of Liability
Our liability is limited to the total amount paid for the services rendered. We are not responsible for indirect or consequential damages.
6. Privacy Policy
Your privacy is important to us. We adhere to strict confidentiality standards and do not share your personal information with third parties without your consent.
6.1 Data Protection
All personal data collected is securely stored and used solely for the purpose of providing our services.
6.2 Consent
By using our services, you consent to the collection and use of your information as outlined in our privacy policy.
7. Termination of Services
We reserve the right to terminate services at our discretion. Reasons for termination include but are not limited to non-payment, violation of terms, or abusive behavior towards our staff.
7.1 Notice of Termination
Clients will be notified in writing prior to the termination of services, outlining the reasons and any applicable next steps.
7.2 Refunds
Refunds will be processed in accordance with our refund policy, detailed separately.
8. Governing Law
These terms and conditions are governed by the laws of the jurisdiction in which the service is provided. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the local courts.
8.1 Dispute Resolution
We strive to resolve disputes amicably through direct communication. If unresolved, disputes will be handled through arbitration as per local regulations.
8.2 Severability
If any provision of these terms is found to be unenforceable, the remaining provisions will continue to be valid and enforceable.
9. Amendments to Terms
We may update these terms and conditions periodically. Clients will be notified of significant changes, and continued use of our services constitutes acceptance of the updated terms.
9.1 Notification of Changes
Changes will be communicated via email or through our official communication channels.
9.2 Acceptance of Changes
By continuing to use our services after changes have been implemented, you agree to the revised terms and conditions.
10. Acceptance of Terms
By utilizing our patio cleaning services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.